Refund policy
REFUND & RETURN POLICY
Dive Bar Society, LLC
We want you happy with your gear. Here's how refunds, returns, and subscription cancellations work. This policy is part of our Terms & Conditions.
SUBSCRIPTIONS (CERTIFIED REGULAR)
Payments are non-refundable once processed.
Subscription payments are generally non-refundable once they've been charged, unless a different refund policy was stated when you subscribed.
Cancel anytime, but mind the deadline.
You can cancel your subscription at any time through your account or by contacting us. To avoid your next charge, you must cancel at least two (2) days before your next scheduled payment. For example, if your payment is scheduled for the 15th, cancel no later than the 13th. Cancellations made after this deadline may result in the next monthly payment being processed.
What happens when you cancel.
Cancelling stops future charges. It does not refund a payment that has already been processed. Where applicable, you'll keep your subscription benefits through the end of the period you already paid for.
PRODUCT RETURNS & EXCHANGES
Products may be eligible for a refund or exchange.
Eligible items can be returned within [X] days of delivery. Items must be [unworn, unwashed, and in original condition with tags attached].
Final sale items.
Sale, promotional, personalized, digital, or otherwise designated final-sale items cannot be returned or refunded.
Shipping charges.
Original shipping charges may be non-refundable. [Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.]
How to start a return.
Email us at cheers@divebarsociety.us with your order number and the item(s) you'd like to return or exchange. We'll send you instructions.
REFUNDS
When a refund is approved, it will generally be issued to your original payment method. [Please allow X–X business days for the refund to appear on your statement.]
ORDERS WE CANCEL
We reserve the right to refuse or cancel an order, including for pricing or product errors. If we cancel an order after payment has been processed, we'll refund the full amount charged for that order.
YOUR RIGHTS
Nothing in this policy limits any refund or other rights that cannot legally be waived under applicable law, including Minnesota consumer-protection and automatic-renewal laws.
QUESTIONS?
Hit us up at cheers@divebarsociety.us.